Frequently asked questions.
The questions people ask us most often. If yours isn't here, message us on WhatsApp or via the contact form.
- 01
What does it mean that you are open 24/7?
Fix Desk members can come to work at night or on weekends if they need to. The 24/7 option is only available with the Fix Desk plan and is granted via app-based access.
- 02
Do you have closed private offices?
We currently have one private office for up to 4 people, but it is fully booked with a waitlist. We deliberately keep most of the space open-plan — closed glass cubicles feel like fish tanks and aren't the model we want for our coworking.
- 03
Can I read the service contract before signing?
Yes. Our general terms and conditions are public. You can read them at livink.es/#contrato. Spanish version is the legally binding one.
- 04
How many meeting room hours are included with my plan?
Fix Desk members can use the meeting rooms with no hourly limit and at no extra cost — within reason, since they're a shared resource. Flex Desk members and external users book by the hour.
- 05
I'm not a member — can I rent a meeting room?
Yes. External users pay €22/hour (VAT incl.) for a meeting room, or €14/hour for the small group booth (up to 4 people). Available Mon-Fri 8:00-23:00. Weekends are on request — contact us for rates.
- 06
Can I use the coworking on a casual basis (no membership)?
Yes. Day pass is €22 (VAT incl.) for the day. We also have flexible monthly plans from €70 + VAT/month, and packs of 10 day passes for €150 + VAT (valid 6 months). For longer consecutive stays, the per-day rate drops: €16/day (1-5 days), €12/day (6-10), €10.50/day (11-15) — VAT excluded.
- 07
Is there parking nearby?
No private garage, but there is on-street SER Larga Estancia parking less than 100 m away on Paseo del Rey and Calle de la Rosaleda. It's about 10× cheaper than the green/blue zones — roughly €4 for a full day. See our parking page for the map.
- 08
What's the best way to get here by public transport?
Príncipe Pío station is 3 minutes on foot. Metro lines 6, 10 and the R-Ramal stop there, plus Cercanías C-1, C-7 and C-10. From Príncipe Pío you can reach anywhere in Madrid in under 30 minutes — including Madrid-Barajas airport via Cercanías.
- 09
And if I don't want metro or trains?
You can come by bike (we have indoor parking), BiciMAD (stations 115 and 116A are 2-5 minutes away), or urban bus. Bus lines stopping at Príncipe Pío: 25, 33, 39, 41, 46, 62, 75, 138, 500, C1 and C2. Plenty of intercity buses also stop there.
- 10
What are your rates?
Fix Desk: €180 + VAT/month. Flex Desk: from €70 + VAT/month (1 day/week) up to €165 + VAT (4 days/week). Day pass: €22 VAT incl. 10-pack day passes: €150 + VAT (6-month validity). Meeting room: €22/h VAT incl. Group booth (4p): €14/h VAT incl. Individual phone booths: €6-8/h VAT incl., included free with any coworking plan and 50% off with a day pass.
- 11
What does the Fix Desk include?
Fix Desk (€180 + VAT/month) gives you your own dedicated desk and chair, 24/7 access, all utilities (water, heating, internet, electricity), unlimited meeting room use at no extra cost, the kitchen and all its equipment, coffee, tea and milk. It also includes registered fiscal address (domicilio social).
- 12
How do you accept payment?
We accept credit/debit card, bank transfer, and SumUp. Fix and Flex monthly memberships are paid by SEPA direct debit on the 1st of each month. One-off services (day passes, meeting rooms) are paid in advance with card or via SumUp link.
- 13
Do you issue an invoice?
Yes — sent automatically by email after every payment.
- 14
Do you have a referral programme?
Yes. If you refer a friend who joins us, we give you 10% of the revenue we generate from them. No expiration date.
- 15
What internet connection is available?
Movistar fibre at 600 Mbps. Most of the office is wired with Ethernet for reliability. WiFi reaches around 300 Mbps.
- 16
What kind of companies are at LIVINK?
Mostly digital — e-commerce, early-stage startups, and software/development agencies. International crowd, English-speaking community.
- 17
Can I rent the space for events?
Yes. We have a dining/event area that fits 20-30 people comfortably. We've hosted workshops, video shoots, team meetings and small conferences. Contact us with the details.
- 18
Do you require a deposit? Is there a minimum commitment?
No deposit. No minimum commitment. Total flexibility — start when you want, stop when you want. Notice for monthly memberships is 15 days before the end of the period.
- 19
What happens if my company grows and we need more space?
We have shared tables for 6, 8 and 12 people, so you can scale your team within LIVINK. You can add or remove desks month by month, no commitment. If you want a private office, join our waitlist — when one opens up we contact the list in order.
Come work with us
Book a tour, a day pass or a meeting room. Or message us on WhatsApp — we reply fast.